Privacy Policy
Effective November 4, 2026
AiQUIN LLC (“AiQUIN”, “we”, “us”) runs aiquin.com and its related sites, including the TCM Journal and Classics (together, the “Service”). This policy explains what information we collect, how we use and share it, and the choices you have. Questions: admin@aiquin.com.
1. Information we collect
Information you give us.
- Account: your email address, a password (stored only in scrambled, hashed form), your account type, and, if you sign in with Google, your name and email address from Google.
- Profile: what you choose to add, such as your name, photo, headline, license and credential details (including license numbers and states), practice name, address, phone, email and website, specialties and techniques, languages, education, practice history, schools taught at, publications and files you upload.
- Verification: details used to confirm who you are, such as your license number or a school email address we send a code to.
- What you post and send: posts, comments, likes, shares, follows, connections and invitations, messages, endorsements and recommendations, Bulletin Board and job postings, Specialist Directory entries, and discussion forum posts.
- Referrals and information requests: a referral may include a patient’s name, phone, email and the reason for referral, and records that the patient gave permission. A visitor’s “Request Information” includes their name, phone, email and question. The names, phone numbers and email addresses in these are encrypted when stored.
- Contact and support: what you send us through the contact form or email.
Information collected automatically. When you use the Service we record basic technical information, such as your IP address, browser type and the pages you visit, to keep the Service secure, prevent abuse and fix problems. We use a sign-in cookie to keep you logged in, and your browser’s local storage for a few preferences (for example, a dismissed tip). We do not currently use third-party advertising or tracking cookies; if we start, we will update this policy first and offer the choices the law requires.
Location. We place profiles and jobs on maps using the addresses and cities entered on the Service. “Near me” uses the address on your profile, not your device’s location.
2. How we use information
- To run the Service: show your profile, power search, maps and the directory, deliver posts, messages, referrals and notifications, and suggest connections and jobs.
- To verify licenses and credentials, including checks against state licensing boards and the public NPI Registry.
- To send account and service email, such as verification codes, referral and message alerts, license expiration reminders and, where you choose, newsletters. You can change email preferences in Settings.
- To keep the Service safe: detect spam, fraud and misuse, enforce our Terms of Use, and respond to reports.
- To show advertising and sponsored content relevant to the acupuncture and East Asian medicine community (see section 4A).
- To understand and improve the Service.
- To comply with the law.
3. Who can see your information
Your public profile can be seen by anyone, including people who are not logged in. Other parts of your profile and dashboard can be seen only by the audience you choose: the acupuncture community, your connections, specific people or only you. Your posts are seen by the audience you pick for each post. Messages are seen by you and the people in the conversation. Referrals and information requests are seen by the sender and the practitioner they are sent to. AiQUIN administrators can see information when needed to run the Service, verify accounts and review reports.
4. How we share information
We do not sell your personal information, and we do not give it to advertisers. We share it only as follows:
- Service providers who run parts of the Service for us and may use the information only for that purpose: website and database hosting (GoDaddy); email delivery (Resend); Google Sign-In, maps and address lookup (Google); bot protection on public forms (Cloudflare Turnstile); and AI features such as the TCM Journal assistant and reading job listings (Anthropic). Text you type into an AI feature is sent to Anthropic to produce the answer.
- Public sources we check: state licensing boards and the NPI Registry, to verify credentials. Job listings from job sites (such as Adzuna) are fetched using a city or state, not your personal details.
- Legal reasons: when required by law, legal process or a government request, or to protect the rights, safety and property of AiQUIN, our members or others.
- Business transfers: if AiQUIN is merged, acquired or sells its assets, information may transfer to the new owner, who must honor this policy.
- With your direction: when you choose to share something, for example by sending a referral or sharing a post.
4A. Advertising and sponsored content
To keep the Service free, AiQUIN shows advertising and sponsored content for things of interest to the acupuncture community, such as products, conferences, courses, schools and services. Ads and sponsored content are always labeled. We choose which ads to show based on the page or section you are viewing and, within AiQUIN only, general facts about your account such as your account type (practitioner, professor or student) and your state. Advertisers do not receive your name, contact details, profile or activity; they receive only totals, such as how many times an ad was shown or clicked. We never use patient information, messages, referrals or information requests to choose ads.
5. Patient information
AiQUIN is not a health care provider. Members are responsible for their own legal duties toward their patients, including under HIPAA and state law. Never put information that could identify a patient in posts, comments, forums or messages. Share patient details only through a referral, only with the patient’s permission, and only what is needed.
6. How long we keep information
- Posts, with their photos, likes and comments, are deleted automatically 12 months after they are posted.
- Notifications are deleted after 3 months.
- Other information is kept while your account is open. When you delete your account, your profile and the information tied only to you are deleted. Things that are part of other members’ records stay, such as referrals and recommendations you sent, endorsements, and Specialist Directory entries you added. Your messages are deleted.
- Copies in backups are deleted on the normal backup cycle. We may keep information longer when the law requires it or to resolve disputes.
7. Your choices and rights
- Edit your profile and choose who sees each part, at any time.
- Change email and notification preferences in Settings.
- Delete your account from your profile, at any time.
- Ask us for a copy of your information, or to correct or delete it, by writing to admin@aiquin.com. Depending on where you live, you may have further rights under your state’s law; we will honor them as the law requires and will not treat you differently for using them.
8. Security
We protect information with encrypted connections (HTTPS), hashed passwords, encryption of patient details in referrals and information requests, account lockout after repeated failed sign-ins, and limited administrator access. No system is perfectly secure; please use a strong password and tell us at admin@aiquin.com if you suspect a problem.
9. Children
The Service is for adults. You must be at least 18 to create an account, and we do not knowingly collect information from children under 13.
10. Changes to this policy
We may update this policy as the Service changes. We will post the new version here with its effective date and, for important changes, tell members in the Service or by email.
11. Contact
AiQUIN LLC, Texas, USA · admin@aiquin.com